❔ Aksar Pooche Jane Wale Sawalat
Koi sawal ho to hamare se rabta karein
📝 Getting Started
MaaJee.pk kya hai? +
MaaJee.pk Pakistan ka ek trusted matrimonial platform hai. Yahan verified families apne betiyon aur betons ke liye rishte talash kar sakti hain. Sab kuch private, secure, aur family-centric hai.
Register karne ke liye kya chahiye? +
Sirf ek email address ya phone number (03XX-XXXXXXX) aur ek 4-digit PIN. Registration bilkul free hai aur 2 minute mein ho jaati hai.
Kya mujhe phone number dena zaroori hai? +
Nahi. Aap email ya phone number — dono mein se kisi se bhi register kar sakte hain. Phone number optional hai, lekin contact ke liye useful hai.
Profile kaise banaein? +
Register ke baad, /profile/setup par jayein. Apni age, city, education, profession, sect, caste, aur rishte ki zaroorat likhein. Photos bhi upload karein.
💳 Verification & Payment
Payment kyun karna parega? +
Payment verification se spammers aur fake profiles door rehte hain. Sirf verified members ke profiles dusron ko nazar aate hain — isse quality maintain hoti hai.
Payment kitni hai aur kaise karein? +
Ek baar PKR 1,000. JazzCash ya EasyPaisa par 0344-5999555 ko send karein. Screenshot upload karein /payment/plans par. Hamari team 24-48 ghante mein verify karti hai.
Payment ke baad kya hoga? +
Hamari team screenshot check karke aapka account verify karegi. Ek baar verify hone ke baad aapka profile dusre members ko nazar aane lagega. Email notification bheji jayegi.
Refund policy kya hai? +
Agar payment verify nahi hoti (screenshot mismatch) to hamari team aapse directly rabta karti hai. Agar technical masla ho to contact@maajee.pk par likhein.
🔒 Profiles & Privacy
Meri photos kaun dekh sakta hai? +
Photos blur hoti hain jab tak dono parties connect nahi ho jaatin aur admin phone sharing approve nahi kar deta. Aapki privacy hamari priority hai.
Kya mere family members meri profile dekh sakte hain? +
Nahi — jab tak aap unhe khud profile link na den. Search engines mein bhi profile indexed nahi hoti (noindex meta).
Profile delete kaise karein? +
Settings se ya contact@maajee.pk par request bhejein. Aapka data 30 dino mein permanently delete kar diya jayega.
Phone number kab share hota hai? +
3-step process: pehle dono connect request accept karte hain, phir admin approve karta hai phone sharing. Tab hi dono ko ek dusre ka number nazar aata hai.
🤝 Finding Rishta
Salam aur Connect mein kya farq hai? +
Salam ek casual pehchaan hai — interest dikhane ka ek simple tarika. Connect request zyada serious hai — iska matlab hai aap actually rishte ki baat karna chahte hain.
Agar koi salam bheje to kya karna chahiye? +
Aap unka profile dekh sakte hain, phir chahein to connect request bhej sakte hain. Ya salam ignore kar sakte hain — koi notification nahi jayegi.
Match Score kya hai? +
Match Score 7 factors ke basis par calculate hota hai: age range, sect, city, education, profession, marital status, aur caste preference. 80%+ ko "Excellent Match" consider kiya jaata hai.
Kya opposite gender hi dekhega? +
Haan, by default browse mein opposite gender ke profiles show hote hain. Admins sab dekh sakte hain.
💻 Technical
Mobile par kaam karta hai? +
Haan, MaaJee.pk fully mobile-responsive hai. Chrome, Safari, Firefox sab par achha kaam karta hai. Koi app install karne ki zaroorat nahi.
PIN bhool gaya to kya karein? +
/forgot-pin par jayein. Hamari team WhatsApp (0344-5999555) par aapse rabta karke PIN reset karegi.
Profile update karna chahta/chahti hun? +
/profile/setup par jayein kabhi bhi. Koi bhi field update kar sakte hain. Photos bhi add/remove kar sakte hain.
💬
Aur koi sawal hai?
Hamare support team se rabta karein — WhatsApp ya email par jawab milega.
